Ann Michaels & Associates strives to offer the latest information on mystery shopping and customer feedback, as well as industry trends and helpful information.
Ann Michaels & Associates offers live and recorded seminars featuring information relative to customer service, mystery shopping, and customer feedback programs. Various topics are covered, including Cross Selling Effectiveness, the basics of Mystery Shopping, and discussions regarding capturing customer feedback.
You can view our current seminar list by visiting our online seminar page - registration is quick and easy, with on demand viewing. Additional seminars will be added regularly, so check back often.